Shipping policy
EasyMed Medical Equipment Rental Services – Delivery & Shipping Policy
EasyMed provides delivery and pickup of rented medical equipment within its applicable service areas.
1. Service Area
We currently provide medical equipment rental and delivery services primarily in Bhopal, Madhya Pradesh, and surrounding serviceable areas.
Availability outside our standard service area may depend on equipment availability, distance and delivery feasibility.
2. Delivery Time
Delivery timelines depend on:
- Equipment availability
- Customer location
- Booking time
- Traffic and weather conditions
- Operational circumstances
- Installation requirements, where applicable.
For urgent requirements, customers are encouraged to contact us directly at +91 91799 03780.
3. Same-Day Delivery
Same-day delivery may be available in selected areas of Bhopal, subject to:
- Equipment availability
- Booking time
- Delivery capacity
- Customer location.
Same-day delivery is not guaranteed unless specifically confirmed by EasyMed.
4. Delivery Charges
Applicable delivery charges will be communicated to the customer before confirmation of the rental.
Charges may vary based on distance, equipment size, urgency and installation requirements.
5. Customer Availability
The customer or an authorized representative should be available at the agreed delivery address.
If delivery cannot be completed because nobody is available, the address is incorrect or access is unavailable, additional delivery charges may apply.
6. Installation
Where installation, assembly or demonstration is included, EasyMed personnel may assist with the basic setup of the equipment.
Customers must not independently modify, dismantle or alter equipment unless specifically instructed to do so.
7. Pickup
At the end of the rental period, EasyMed may arrange pickup of the equipment where pickup service is available.
The customer must ensure that the equipment is ready and accessible for collection.
8. Delays
Although EasyMed aims to provide timely delivery, delivery times may occasionally be affected by circumstances beyond our reasonable control, including traffic, weather, emergencies, technical issues or other operational disruptions.
9. Incorrect Address
Customers are responsible for providing accurate delivery information, including:
- Name
- Phone number
- Complete address
- Landmark
- Floor/unit number, where applicable.
Any additional cost resulting from an incorrect or incomplete address may be charged to the customer.